Privacy Policy

Overview

This Privacy Policy explains how Chen Chen and Associates PLLC ("the Company", "we", "us") handles personal information submitted through chenchenlaw.com. We are committed to protecting the privacy of visitors to this website and of the clients we serve.

Information We Collect

We only collect information that you choose to give us. That includes:

• Contact form submissions — the name, email address, telephone number, subject and message you enter.
• Appointment requests — the name, email address, telephone number, requested date and time, number of attendees, and any description of your matter that you enter.
• Direct communications — information contained in emails or telephone calls you send to us.
• Technical information — standard web server records such as IP address, browser type and pages requested, generated automatically when any website is visited and used to keep the site secure and functioning.

How We Use Your Information

We use the information you provide to respond to your inquiry, to schedule and confirm appointments, to provide legal services where an engagement is established, and to meet our professional and legal obligations. We do not use website inquiries to build marketing profiles.

How We Share Your Information

Chen Chen and Associates PLLC does not share personal information with third parties for marketing or promotional purposes. We do not sell your personal information.

We may share information only with service providers who help us operate this website and its contact and appointment features, and only to the extent needed to perform that function; and where disclosure is required by law, court order, or the applicable rules of professional conduct.

Confidentiality and Attorney-Client Relationship

Submitting a form or sending an email through this website does not create an attorney-client relationship, and information you send before such a relationship is established may not be treated as privileged or confidential. Please do not send confidential or sensitive details until we have confirmed an engagement with you.

Cookies and Tracking

This website does not use advertising cookies or cross-site tracking technologies. Any cookies used are limited to what is necessary for the website and its forms to function properly. You can configure your browser to refuse cookies, though some features may not work as intended.

Data Retention and Security

We retain inquiry and appointment information for as long as needed to respond to your request, to serve you as a client, and to satisfy our record-keeping obligations. We use reasonable administrative and technical safeguards to protect the information we hold. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Choices

You may request access to, correction of, or deletion of the personal information you have submitted through this website by contacting us using the details below. We will respond consistently with applicable law and our professional obligations, which may require us to retain certain records.

Children's Privacy

This website is directed to adults seeking legal services. We do not knowingly collect personal information from children under 13.

Links to Other Sites

This website may link to third-party websites, including our social media profiles. We are not responsible for the privacy practices or content of those websites and encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date. Your continued use of the website after changes are posted constitutes acceptance of the revised policy.

Contact Us

Questions about this Privacy Policy may be directed to:

Chen Chen and Associates PLLC
37-20 Prince Street, Ste 3F, Flushing, NY 11354
Telephone: 718.888.9300
Email: [email protected]